Average Reviews:
(More customer reviews)I read reviews of multiple automatic expresso machines (deLonghi, Saeco, Gaggia, etc) and was concerned that most brands tend to have some negative reviews of their selected expresso machine breaking down after some time. Since there was no single review that reports on the reliability of these machines, I decided to take my chance with this expresso machine.
The manual of this expresso maker lacks sufficient instructions. Mine came with the new series Intenza water filter. The instruction, with the new water filter, instructs that the existing small white filter needs to be removed and does not provide instructions on its removal. It is only upon calling Saeco customer service that I understood how the small white filter can be removed. And when necessary, I sometimes called Seattle Coffee Gear, whom I originally bought mine from, who has excellent product expertise and customer service.
Most automatic expresso machines come with plastic parts from in to out. So this machine stands out in that the main body is still made from steel.
This product comes with an inbuilt grinder, with small to coarse grinder settings, and thus making it super-handy (fully automatic!).
I used this machine to brew some Blue Mountain coffee. It came out so rich in aroma and taste. Previously I was using some traditional filter to brew this coffee and was not able to discern the aroma and taste of this Blue Mountain coffee.
And the frother is able to froth the milk with a consistent quality as well. And it comes with the option of hot water as well.
I bought this during Jan 2010, so I can't comment on the reliability as yet. So far I cleaned this up after each use. In case, this machine starts breaking down, I will update my review so that future buyers can be fore-warned.
1.5 mths later:
Upon power on, the 2 top & 1 bottom leftmost LEDs started flashing. I referred to the manual and it indicated loading and to wait. After waiting 10 mins and resetting the machine, I still observed the same phenomenon. After some tests, I found that it needed priming. So far this has happened twice in the last 2 weeks and priming solves the problem. Saeco USA needs to improve on their manual instructions !!!
1.5 yrs later:
Just for clarification, I tend not to use this coffee maker daily, but more on weekend Sat and Sun, when I would brew 3-6 cups. I have come to appreciate this coffee machine. Even with regular coffee beans, you can smell the aroma of the fresh brew. This shows the benefit of the features, high pressure brew maker. Till today, it is still functioning.
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Saeco Incanto Classic Automatic Espresso MachineProduct Description
Incanto Classic Automatic Espresso Machine will automatically grind the right amount of coffee, tamp, and brew, all at the push of a button. The Saeco Brewing System (SBS) allows you to make an infinite variety of coffee drinks. Rapid Steam technology reduces the normal waiting time between brewing coffee and steam output to just a few seconds. Featuring a Pannarello steam/hot water wand to froth milk for cappuccinos and lattes, and to dispense hot water. By releasing the button at the desired quantity, the Incanto Classic will program the selected button to brew that precise amount each time it is pushed. The OptiDose system allows the user to adjust the amount of coffee that is ground for each individual cup. The Incanto features a powerful pump, rated at 15 bars (217.6 psi) of pressure. Ceramic disc grinder has 7 different settings, which will allow you to adjust the strength of the coffee. The pre-ground bypass doser allows you to use pre-ground decaffeinated or flavored coffee without emptying the beans in the grinder. The dual-spout dispensing head can accommodate espresso cups (4 oz.) or coffee mugs (8 oz.). With the Aqua Prima filter the number of flavor-altering substances found in your water is greatly reduced. The cup-warming surface keeps your cups and espresso at an optimal temperature. Saeco Aroma System OptiDose system Ceramic Disc Grinder Adjustable Cup Dispensing Head Aqua Prima Water Filter Cup Warming Surface Silver finish 15-bar pressure pump 1250 Watts / 120 Volts Dimensions - 12 W x 15.5 D x 15 H In the box - Cleaning Brush Grinder Coffee Scoop Water Test Strip Aqua Prima Water Filter & Applicator Quick Start Guide Instruction Manual Manufacturer's 12-months on parts & labor warranty
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