Wednesday, April 20, 2011

Miele CVA4066SS 24 Built-in Whole Coffee Bean System with Plumbed-In Water Connection Review

Miele CVA4066SS 24 Built-in Whole Coffee Bean System with Plumbed-In Water Connection
Average Reviews:

(More customer reviews)

the product ordered took a while to arrive, longer than expected. It arrived the day I left town . the delivery company supplier used was professional on the surface with email shipment notices and such but the delivery appointment took some time to schedule. They also delivered in afternoon instead of morning - driver could not handle machine alone, i had to help unload and put in my car to get to the door (long drivewaY) , they would not deliver to door.

Machine installed one week ago - instructions were a little vague in how to start up, called technical service who helped to walk me through setup. After descaling machine (did not say i had to do that, about 10 minutes) proceeded to coffee setup/hot water.

At first a couple drops of water came out. Coffee grounds were dispensed but no coffee. Tried 3 times. Nothing. Then tried hot water, Nothing - Remove machine from cabinet and found that the machine had internal leak and was leaking water internally all over the floor, kitchen flooded. Turned machine off and Miehle representative called for a service tech to come repair. Glad they have company employees instead of service agents which was a big plus. their local dispatch called on Monday (installation occurred on a Saturday) and setup appt for Wednesday .

Tech arrived promptly, found a hose had disconnected internally during the first descaling process (miehle rep had said that was probably the problem) and sure enough he was right. I guess it happened before. Tech was very professional, wore booties over his shoes into house which was appreciated! he had all the proper equipment to service and find the loose hose.

He proceeded also to help setup machine for all specifics like coffee amounts, grind type, lighting, timer and so on. He was GREAT!
Also he told me about a 5 year service plan fully covers everything $249.00 which I think is a good investment of for a complex machine like this. I plan to use it. Had DACOR machine previous to this one and it was nothing but headaches. It looked good, built out of all metal but went through 3 under warranty and after warranty continuos service calls . That machine should be delegated to junk pile out of the box!
Miehle was much more plastic inside, not as attractive due to black plastic and a somewhat fake stainless steel look but after having it work for one day seems to offer all the features i need, the automatic milk cleaning / dispenser for capuccino is much easier to use and would like to offer an update in a month to let you know further details


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Product Description

Plumbed-In Water ConnectionWhole Coffee Bean SystemDoor Hinged LeftConcealed HandlePatented Brewing UnitConical Grinding System - Conical grinder precisely and evenly grinds the beans to produce rich flavor tailored to your individual taste.Grinder Bypass - The traditional, fresh grind and brew process can easily be bypassed by opening the coffee system door and pouring ground coffee into the designated chamber. Oscillating between caffeinated and decaffeinated beverages, for example, makes this system very versatile.500g Coffee Bean ContainerGrinds From 6g to 12g of Coffee Beans Per CupGrinder Settings Are Adjustable (Coarse to Fine)Pre-Brew System (On/Off)Large-Capacity Container for Used Coffee GroundsAdjustable Cup Size Settings - The dispensing spout is height-adjustable to accommodate an array of cup sizes, from the classic petit espresso to the average American mug.Stainless Steel Finishes Feature Clean Touch SteelVariable Water Temperature ControlWater Hardness SettingIntegrated LED LightingDual Dispensing Spouts with Tall Height Adjustability - Dual dispensing spouts allow you to serve two hot beverages simultaneously or cut the preparation time of one cup in half!Hot Water SpoutFrothing System with Integrated Milk Tank - The integrated milk tank is a Miele-exclusive feature. This insulated reservoir made of double-walled stainless steel keeps milk cool for up to 12 hours without any loss of quality, and guarantees uniformly perfect steamed milk. The milk tank is held in the patented swing door and can be removed easily for filling or storing in the refrigerator. An automatic fill level monitor shows a timely message on the display when it is necessary to replenish the milk.Safety LockMulti-Lingual LCD Display, 7 LanguagesStand-By FunctionDelay Start / Stop FunctionFault DiagnosisAutomatically Prompts You to Add Fresh Water and Coffee BeansCleaning Agent IncludedDelivery to all USA States except for CA, AZ, NV

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