Average Reviews:
(More customer reviews)
We have this machine in our office, a unit of a large entertainment corporation. It's a very convenient appliance that sees a lot of use every day. Our floor is about 30-40 people and this machine happily attends to all our caffeine needs.
It's very reliable and easy to use. In the year+ I've been here, it has only broken down once, requiring a service call from a repair technician. To use, select the brew strength and service option (over ice, big, small, etc) and the motorized door opens for you to insert the brew pack. For added safety, there's a sensor to detect the presence of a cup. If you remove the cup, dispensing stops until you move the cup back under the sensor. You can also get hot water by itself from the machine. The cup rests on a platform that catches and holds spilled liquid. Behind it is a waste collection drawer holds about 30 spent packs and emptying it takes literally 10 seconds. Slide out the cup platform, then slide out the drawer, dump, and put back.
A few considerations:
- One thing I don't like is the amount of waste produced. Each single-serve pack is made of plastic and needs to be discarded. I've tried other machines in the past that used round filter pods. They're more environmentally friendly, but much messier, so it's a trade-off.
- You are tied to Mars because the packs are specially made for the machine.
- There's no sensor override feature. Sometimes I just want water for my Bodum French coffee press. It fits under the dispenser if I take off the platform, but then, it won't activate the sensor unless I hold it there. I have to use a regular cup to get water.
- No easy way to clean the nozzle except by dispensing some hot water. This will flush some of the residual coffee taste out of the system when you're trying to make other drinks (like green tea, for example).
Overall, a heavy-duty and very easy to use machine that can keep up with a busy office. Free coffee and tea is a great morale booster and the Flavia system is definitely worth investigating. Mars offers a wide selection of coffees, black and green teas, chai, and hot chocolate. We have about 20 flavors at the office.
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Product Description
Enjoy a variety of coffee shop quality drinks without leaving the office. With this stylish and compact drink station you can brew gourmet coffee or delicious tea, as well as create specialty drinks. LCD screen lets you easily choose your drink. Brews direct from pack to cup. The single-serve FLAVIA filter packs (sold separately) seal in perfect freshness with every cup. Tank can be manually filled or plumbed in. Designed for large offices with over 50 people. Number of Cups: 1; Number of Burners: N/A; Warmer: N/A; Capacity (Volume): 0.800 gal.
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