Saturday, December 11, 2010

DeLonghi ESAM3500.N Magnifica Digital Super-Automatic Espresso/Coffee Machine Review

DeLonghi ESAM3500.N  Magnifica Digital Super-Automatic Espresso/Coffee Machine
Average Reviews:

(More customer reviews)

I received this machine as a gift (thankfully, 'cuz I wouldn't have been able to afford it for myself). Before this I had a Capresso CoffeeTEC machine. The Magnifica is so easy to use and to clean, it's great not to have to deal with filters, grinders, frothers, etc. My husband is a stickler for using freshly ground coffee beans for his coffee. It's such a joy not to have to sweep up the coffee grinds from the floor now! Anyway, here are some things I like about it:

- Amazing tasting coffee; freshly ground at the touch of a button. Several people have told me that it tastes better than Starbucks coffee
- Machine rinses itself after turn on and before turn off
- Tells you when to clean the coffee grind container (makes 'em into little hockey pucks)
- Wide range of coffee strengths from which to choose: extra mild, mild, regular, strong, extra-strong
- 3 cup sizes from which to choose. You can change the settings so the cup sizes are customized for you. I use the "Long" setting. If you press it twice quickly, it will make 2 'long' coffees for you
- Love the frothing pitcher. Just attach it, press the cappuccino button, sit back and watch it make you a steaming hot cappuccino with thick froth. Frother puts frothed milk directly into your cup and then makes the espresso and puts it in the cup.
- There's a pre-ground "bypass" button. I use it when I want to have decaf. I add ground decaf beans and use the frother to add frothed milk.
- Machine tells you everything that it "needs." "Fill Beans container, descale, add water...etc."
- You can use the water spout for instantaneous hot water for tea, hot chocolate, etc.
- Starbucks will sell you bottles of their flavored syrups, so I bought several of my favorite flavors for my little "at home cafe"

Update Sep 2008: About a month ago I opened the front door of the machine and it was empty. I thought to myself "who would've broken into my house and only stolen the infuser to the coffee machine?" I examined the machine and was able to see that the infuser was stuck in the housing at the top of the machine. An internet search showed that other people had had the same problem but no solutions were posted. I called DeLonghi and went through a few troubleshooting steps with a friendly customer service lady. Finally we gave up and she said I had to send it in to get it fixed. They sent me the boxes, labels and packing materials, which was nice. I sent it to an appliance place in NY. After 3 weeks I called to check the status and they said, "It's on the shelf; we'll get to it." Within a day or two the machine was delivered and working again. It was a bummer to have to ship it out to get it fixed (took a month) and my other gripe is that it came back dirtier than when I sent it (coffee grounds everywhere, etc.). Would've been nice if they wiped it down. Anyway, DeLonghi customer service handled it well.

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Product Description

The DeLonghi Exclusivo Magnifica allows you to make the freshest espresso in the comfort of you home. A digital programmable menu not only allows you to adjust the auto on/off time, but also the temperature of the coffee, the hardness of the water, and the strength of the coffee. The patented single-touch cappuccino and latte system allows you to make great espresso without any work. The integrated grinder converts beans directly into fresh espresso. The instant reheat function heats the core of the machine, ensuring the Magnifica maintains an ideal temperature for brewing. Other features include: cleaning-indicator lights; a cup warmer; hot water spout; large, removable water reservoir; removable coffee container; heat-adjustable coffee spouts. DeLonghi offers the best espresso you can make at home with the Magnifica Digital Super Automatic Machine. Other features include a professional-quality conical burr grinder that produces consistent, fresh, and aromatic espresso or coffee. The latest, most advanced technology for brewing authentic Italian espresso or coffee.

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